IND provides services from 4 desks
Soon services from the IND desks will change. To be more attuned to the applicant's needs and work more efficiently, changes are being made at the locations where people collect a residence document or have biometric data taken, amongst other things.
In the course of this year, the IND will only have four more regular desks where applicants can get help: Amsterdam, Den Bosch, Den Haag, and Zwolle. With effect from 1 April 2022, the IND desk in Utrecht will close and the Rotterdam desk will close from 25 May 2022. The services provided by the said desks will gradually change over the next few months. The online appointment planner shows until when appointments can be made at these locations.
Locations will be added to collect biometric data, such as fingerprints. For this purpose, applicants can now also go to a number of expat centers. An overview of the locations can be found on: https://ind.nl/contact/paginas/loketten-adressen-openingstijden.aspx.
For questions you can also contact: firstname.lastname@example.org
Issuing residence permits in the neighbourhood
Some groups of applicants live in the same neighbourhood, for example, students or expats. Consequently, it is more practical to hand over residence documents locally rather than having people come to one of the four IND desks individually. In the period ahead, the IND will attempt to issue documents close to the applicants more often. Before long, IND employees will again issue documents at the town halls in Goes and Terneuzen.